Privacy Policy

Last Updated: June 5, 2026

1.Introduction

The Herbal Nutrition Network ('we,' 'us,' or 'our') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2.Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, distributor ID
• Payment Information: Credit/debit card details, billing address
• Business Information: Company name, tax ID, business type
• Communications: Messages you send us, survey responses, feedback

Information Collected Automatically

We automatically collect certain information, including:

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, operating system, device type
• Location Data: General geographic location based on IP address
• Cookies and Tracking: See our Cookie Policy section below

Information from Third Parties

We may receive information from:

• Payment processors: For transaction processing
• Herbalife International: For distributor verification
• Marketing partners: For lead generation (with your consent)

3.How We Use Your Information

We use your information to:

Provide Our Services

• Create and manage your account
• Process payments and transactions
• Host and maintain your distributor website
• Provide customer support

Communicate With You

• Send service-related notifications
• Respond to your inquiries
• Provide marketing communications (with your consent)
• Send important updates about our services
• Send marketing materials to customers on behalf of distributors in our network
• Maintain customer relationships when distributors leave our service

Improve Our Services

• Analyze usage patterns and trends
• Develop new features and functionality
• Conduct research and analytics
• Prevent fraud and ensure security

Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent illegal activity
• Enforce our Terms of Use

4.How We Share Your Information

Service Providers

We share information with trusted third parties who help us operate our business, including:

• Payment processors
• Website hosting providers
• Email service providers
• Customer support platforms

Business Partners

We may share your information in the following circumstances:

• Herbalife International: We may share distributor information as required for compliance with Herbalife policies
• Authorized integrations: Third-party services you choose to connect to your account
• Network distributors: We may transfer customer data to other distributors in our network to ensure continued service when your original distributor terminates their service

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our Terms of Use

Business Transfers

If we sell, merge, or transfer our business, your information may be transferred as part of that transaction.

5.Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files stored on your device that help us improve your experience and analyze site usage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Your Cookie Choices

• You can control cookies through your browser settings
• Disabling cookies may limit site functionality
• You can opt out of marketing cookies through our cookie banner

6.Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7.Data Retention and Transfer Rights

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill the purposes outlined in this Privacy Policy

Service Continuity and Data Transfer

When distributors terminate their service with us:

• We may transfer customer data to replacement distributors to ensure continued service
• Customer relationships may be reassigned within our distributor network
• We retain marketing rights to customer contact information collected through our platform
• This ensures customers continue to receive product support and service

Data Deletion

• Customers may request deletion of their personal information at any time
• We will honor deletion requests subject to legal retention requirements
• Some information may be retained in anonymized form for business analytics

When we no longer need your information for business purposes, we will securely delete or anonymize it.

8.Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request a copy of the personal information we hold about you
• Request that we transfer your data to another service provider

Correction and Updates

• Update or correct inaccurate personal information
• Request that we complete incomplete information

Deletion

• Request deletion of your personal information (subject to legal obligations)
• Close your account and delete associated data

Restriction and Objection

• Restrict how we process your information
• Object to processing based on legitimate interests
• Opt out of marketing communications

Consent Withdrawal

• Withdraw consent for processing where consent is the legal basis
• Opt out of non-essential cookies and tracking

To exercise these rights, please contact us using the information provided below.

9.Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

10.International Data Transfers

All data processing and storage occurs in Iceland. Our services are hosted on servers located in Iceland, and all business operations are conducted from Iceland under Icelandic data protection laws.

Iceland maintains some of the world's strongest data protection standards and privacy laws. For users located outside of Iceland, your information is transferred to and processed in Iceland under these robust privacy protections.

We ensure full compliance with Icelandic data protection requirements and maintain appropriate safeguards for all international data transfers.

11.California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete personal information (subject to exceptions)
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties.

12.Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13.Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Herbal Nutrition Network

For privacy-related requests, please include:

• Your full name and account information
• A clear description of your request
• Verification of your identity (as required)

All privacy matters are handled under Icelandic data protection laws.

This Privacy Policy is effective as of the date listed above and applies to all information collected by The Herbal Nutrition Network.