HERBALIFE
PRODUCTS

Frequently asked questions

For Herbalife distributors: how a free listing works, how customers find you, and what Standard and Pro add.

Looking for Herbalife products?

I'm a customer. How do I buy Herbalife products or find a distributor?

This page is for distributors, but you're in the right place. Search by your city or zip code and we'll show you the independent Herbalife distributors nearest to you. It's free, and you contact the one you choose directly.

We're not Herbalife, so we can't help with an order placed on herbalife.com. For that, contact Herbalife through herbalife.com.

Getting listed

What is Herbal Nutrition?

An independent directory that helps people find a Herbalife Independent Distributor near them. We're a family business, online since 1999, with 3,800+ distributors listed in 2,500+ cities.

We don't sell products. Customers find a distributor here and order through them.

Is the free listing really free?

Yes, and no credit card is needed. You get your own Herbal Nutrition website at herbalnutrition.com/your-name, a place on your city page, and our Google Maps playbook. Upgrade to Standard or Pro whenever you want more.

I already have a herbalife.com site. Why do I need this?

Your herbalife.com site is built to take orders, not to be found. Herbalife tells search engines not to index distributor sites, so someone searching for "Herbalife distributor near me" will never see yours.

Your Herbal Nutrition website can be found on Google, and it sends customers on to your herbalife.com checkout.

How do I sign up?

Fill in the short form: your name, email, a password and your website address. Confirm your email and you're in. Then finish your website with a photo, a few lines about you, your city, and a phone number or address so customers can reach you.

Can I change my page address later?

Yes. Log in and go to Account settings, then Username & Password. Your old address stops working the moment you change it, so update your Google Business Profile and anywhere else you've shared it.

What should I write on my page?

Your own words: who you are, where you are, and how you help your customers. Google skips pages that are copied from someone else or left with the starter text, so a few honest lines of your own do more than a long page of borrowed ones.

Getting found and getting inquiries

How will customers find me?

Three ways: your city page, which already shows up on Google for searches like "Herbalife distributor in Denver"; the search box on our home page; and your Herbal Nutrition website, once you put it on your Google Business Profile.

What is a local customer inquiry?

When someone near you asks us to put them in touch with a distributor, we send their request to one member nearby by email, not to a list. You'll also find it in your dashboard.

How many inquiries will I get?

It depends on how many people are looking in your area, so we can't promise a number. Pro members are at the top of their city page and first in line for customer inquiries near them. Standard members are next, then Free members, as long as they log in regularly. Where a city has no local distributor, Pro members from anywhere in the country are shown there first, then Standard members from the same state.

How do I get to the top of my city page?

Pro members are listed first, then Standard, then Free. Within each group, members who logged in most recently come first. Free members also need a street address or phone number on their profile to appear.

What is the Google Maps playbook?

Our step-by-step guide to setting up your Google Business Profile the right way, getting it verified, and pointing it at your Herbal Nutrition website. It's free for every member.

Plans and billing

What's the difference between Free, Standard and Pro?

  • Free: listed on your city page. Your own website, a place on your city page after paid members, customer inquiries while you stay active, and the Google Maps guide.
  • Standard, $12.95 a month: shown across your state. Ahead of free members on your city page, shown on city pages in your state that have no local distributor, and customer inquiries keep coming even when you're busy.
  • Pro, $30 a month (introductory, for the next 10 members): shown in cities nationwide. First in your city, and shown first on city pages across the country that have no local distributor. Pro membership is limited.

Outside the US, "state" means your province or region, and "nationwide" means your own country.

Compare the plans

How do I upgrade, and how do I pay?

Log in and open Billing. Paid plans are billed automatically to your card, and you can upgrade at any time.

How do I cancel a paid plan?

Log in and use the cancellation form, at least 3 days before your next billing date. Cancelling closes your account and takes your website and your listing down.

About Herbal Nutrition

Is Herbal Nutrition part of Herbalife?

No. Herbal Nutrition is family owned and operated as Herbal Nutrition, LLC. We're not owned, operated or endorsed by Herbalife.

Herbal Nutrition® is a registered trademark of Herbal Nutrition, LLC. Herbalife® is a registered trademark of Herbalife, used here only to identify its products.

Can customers buy products on Herbal Nutrition?

No. We're a directory, not a store. Customers order through their distributor, on the distributor's herbalife.com site or in person. Members can also send invoices from their dashboard.

I need help with my account.

If you've forgotten your password, reset it from the login page. For anything else, contact us. A real person answers.

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